Multi-modal magic: ChatGPT-4o examined

A look at what ChatGPT 4o means for communicators.

Samantha Stark

7/22/20241 min read

Been getting lots of questions on what the new ChatGPT-4o means for communications and marketing. Here’s what resonated with me the most:

Multi-Modal:
GPT-4o has an enhanced ability to understand and generate content across text, images, and voice. This allows for more cohesive, multi-channel content creation. It can also "see" and describe visuals, unlocking new creative possibilities. Companies will need to adapt to the new ways consumers are interacting with their brand, such as messaging for voice interfaces driven by GenAI search.

“Emotional” Intelligence:
The model can detect and adapt to the emotional tone of conversations in real time, as well as "read" your emotional state from video. This enables more personalized, empathetic customer service or on-site promotional executions at scale. Imagine an AI assistant or agent that's always patient, understanding, and capable of handling complex emotional states.

Desktop Integration:
The desktop app allows GPT-4o to analyze live data on your screen and assist with complex tasks. It's like having an office spouse with unnatural abilities. I recommend watching the video they released on it interpreting code in real time.

Increased Competition:
With free access to powerful tools like this, talented professionals and smaller teams can compete like never before with larger organizations. The playing field is leveling across areas like content, design, and strategy.

May the best talent and ideas win out over resources.

There are a ton of great demos on the
OpenAI website that bring it to life.